What information does Detroit Industrial Gear collect about me?
Every time you visit our website, we automatically collect your Internet service provider’s address, the Web page from which you came, and a record of your activity on our site.

When you make a purchase from Detroit Industrial Gear or request a catalog, we collect information that you volunteer such as your name, e-mail address, shipping address, and other information necessary to process your order or send you the catalog.

How do you use my information?
The information we receive allows us to tailor our product offer and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our web pages specific to the needs of our customers. We are able to notify you about updates to our websites and products, and provide you with marketing information.

Please note: The information you supply to us is added to our internal customer database. We do not share data collected on our website as it is for internal purposes only. You may receive periodic mailings or e-mail notifications from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such notifications from us, please Click here for contact information.

How can I update or access my information?
We provide you access to the following information if you send us an email, call us or write to us:

We evaluate each request and will reply in an appropriate manner and in a form of communication that ensures the security of the information you have requested. Click here for contact information

How do I know my information is secure?
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping with us. Purchases placed through our online store use PayPal for payment processing. PayPal participates in the Council of Better Business Bureau's BBBOnLine® Privacy Program and has made a commitment to meet the program's strict requirements regarding how your information is treated and have it verified by BBBOnLine. Further information about this program is available at http://www.bbbonline.org.

Changes To Our Privacy Policy
From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes. You should check our website periodically for updates or to request more information on how we use the data we collect.

Contact Us
Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns:

By Postal Mail:
Detroit Industrial Gear, Inc.
Customer Service Center
P.O. Box 1037
Union Lake, MI 48387

By Phone:
Call one of our knowledgeable customer service representatives at 1-877-338-4327.
Our normal business hours are Monday – Friday, 9:00am – 5:00pm EST.

By Email:
contactus

To unsubscribe from periodic Detroit Industrial Gear e-mail:
If for any reason you would like to be taken off the email list that notifies you of upcoming events, offers and sales, simply send an e-mail to contactus with a subject line of “E-Mail Removal.”